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The following are term definitions as published by the IWLA

A

A-Type Warehouse: A public customs warehouse (i.e. where goods are not subject to excise duty) in which anyone can store anything. See also C, D, E.

ABC

Activity- Based Costing : common accounting method used, for example, where there are a number of different clients in a shared warehouse. Also "ABC Analysis" or "ABC Classification": the classification of different stock items in a warehouse in accordance with their importance (e.g. individual sales volumes) - where Class A contains items with the highest volume and Class C the lowest (aka "Distribution by Value").

ABM

Activity-Based Management : application of ABC (Activity-Based Costing) to business performance.

ABP

Asset-Based Provider

ACR

All-Commodity Rate

ADP

Automatic Data Processing

ADR

Regulations for international movements of hazardous goods by road (see also IMDG, RID).

AEA

Association of European Airlines

AFH

Away From Home: FMCG-type products used away from home - e.g. those found in industrial, hotel or institutional applications.

AGV

Automated Guided Vehicle: also AGVS ("Automated Guided Vehicle System").

aka

also known as

ANA

Article Numbering Association: see also EAN.

ANSI

American National Standards Institute: US standards organization (see also BSI, ISO).

AOC

Agent of Change

APS

Advanced Planning & Scheduling: manufacturers' approach to planning and scheduling which deals directly with the constraints of production capacity and materials availability.

AQR

Any Quantity Rate: a fixed rate for transport, with no discount available for larger shipments.

AR

Automatic Replenishment: an extension of QR and CR where suppliers assume responsibility for retail inventories and replenishment (aka "Profile Replenishment").

ASN

Advanced Shipping Notification: electronic pre-notification of an upcoming shipment to the next stage in the supply chain.

ASP

Application Service Provider: application hosting and online network infrastructure for software vendors and end-users.

ASRS

Automated Storage and Retrieval System: automated warehousing.

ATA

Admission Temporaire: or temporary admission (Customs Warehousing term). Also "American Trucking Associations.”

ATS

Automatic Transportation System.

AVI

Automatic Vehicle Identification: applications of this new technology include detecting stolen vehicles and collecting tolls via electronic road pricing.

AVL

Automatic Vehicle Location: electronic location of vehicles using satellite or ground-based tracking. See also AVI, IVHS.

AWB

Air Way Bill

B2B

Business-to-Business

BACS

Bankers' Automated Clearing System

BAF

Bunker Adjustment Factor

BBC

Bumper to Back of Cab: distance between the front bumper of a commercial vehicle and the back of its cab.

BBP

Business-to-Business Procurement

bhp

brake horsepower: unit of engine power.

BI

Business Intelligence

B/L

Bill of Lading. Also: SBOL, TBOL.

BOL

Bill of Lading. Usually B/L.

BOM

Bill of Material

BPI

Business Process Improvement: business improvement practice using performance measurement to reduce or eliminate non-value added activities or costs, while at least maintaining quality, productivity, etc.

BPO

Business Process Optimization (see also eBPO)

BPR

Business Process Re-engineering

BWS

Beers, Wines and Spirits

C

C-Type Warehouse: A physical Customs Warehouse (i.e. where goods are not subject to excise duty) in which the warehouse keeper takes on full responsibility for the goods stored, or owns them. See also A, D, E.

C21

Customs Clearance Request using form C21.

C&F

Cost and Freight: price includes goods and transport.

CAD

Cash Against Documents or "Computer-Aided Design.”

CAF

Currency Adjustment Factor or "Cost And Freight"

CALS

CALS

Continuous Acquisition & Life-cycle Support: strategy for streamlining business processes information exchange within an organization (formerly known as "Computer-aided Acquisition and Logistics Support").

CAO

Computer-Assisted Ordering: computerized generation of store replenishment orders from POS, PI and shelf-stock data.

CAST-DPM

Computer-Aided Strategy and Tactics - Distribution Planning Model: proprietary software package designed to optimize vehicle fleets, depot locations, warehouse layouts, etc.

CBD

Cash Before Delivery

CC

Cubic Centimeters (e.g. engine size). Or "Cubic Capacity" (e.g. volume of truck body). Also "Carbon Copy.”

CCR

Capacity Constraining Resource: a bottleneck.

CCTV

Closed Circuit Television: often used in security.

CDG

Carriage of Dangerous Goods: usually expressed as either "CDG Road" or "CDG Rail.”

CDL

Commercial Driving License

CFBR

Customs Freight Business Review

CFCs

Chlorofluorocarbons: range of chemicals at one time widely used in packaging, propellants and refrigerants but now believed to be responsible for the destruction of ozone in the upper atmosphere and consequently global warming.

CFD

Continuous Flow Distribution

CFR

Cost and Freight: also "CAF."

CFSP

Customs Freight Simplified Procedures: rapid release of imports by customs via EDI.

CFT

Cross-Functional Team: a multi-skilled team.

CHIEF

Customs Handling of Import & Export Freight. See also IES and MSS.

CIE

Customs Input of Entries

CIES

The Food Business Forum (Paris)

CIF

Cost, Insurance & Freight: i.e. price includes cost (of goods), insurance and transport.

CIM

International convention on the movement of freight by rail.

CKD

Complete Knock-Down: e.g. deconstruction of vehicles (etc.) for subsequent re-assembly at destination. See also SKD.

CL

Carload: a rail freight term.

CLM

Council of Logistics Management.

CLO

Chief Logistics Officer

CLR

Competitive Line Rate: a rail freight term.

CMR

International convention for the carriage of goods by road.

CNG

Compressed Natural Gas: used as motor fuel (see also LNG, LPG).

COA

Cab Over Engine: truck design where cab unit is positioned directly over the engine.

COD

Cash On Delivery: see also CWO.

COFC

Container On a Flatcar: see also TOFC.

COGSA

Carriage of Goods by Sea Act (USA).

COO

Chief Operating Officer: see also CEO.

CofI

Certificate of Inspection

CofM

Certificate of Manufacture. Also COM.

CofO

Certificate of Origin

CofS

Certificate of Shipment

COM

Certificate of Manufacture. Also CofM.

CPC

Certificate of Professional Competence: a professional standard for UK road haulage operators, administered by the DETR. Also "Customs Procedure Code.”

CPFR

Collaborative Planning, Forecasting & Replenishment

CPG

Consumer Packaged Goods: see also FMCG.

CPT

Carriage Paid To

CR

Continuous Replenishment: a modification of QR which eliminates the need for replenishment orders individual customer's purchases trigger manufacturing and distribution. See also AR and VMI.

CRM

Customer Relationship Management: management concept founded on the discovery that a 5% increase in customer retention can increase a company's profitability by 25—125%.

CRP

Capacity Requirements Planning: the process of establishing, measuring and adjusting limits or levels of capacity - e.g. to determine the human and machine resources required for production.

CRT

Continuously Regenerating Trap: vehicle exhaust system claimed to substantially reduce potentially harmful emissions when used with ULSD.

CS

Customer Service

CSRGT

Continuing Survey of Road Goods Transport: UK government survey.

CT

Channel Tunnel: the 22-mile rail tunnel linking the UK and France.

CUSDEC

Customs Declaration message.

CUSRES

Customs Response message.

CV

Commercial Vehicle: a truck.

CVO

Commercial Vehicle Operations

CWO

Cash With Order: see also COD.

D

D-Type Warehouse: A Customs Warehouse (i.e. where goods are not subject to excise duty) where the value, nature and quantity of goods stored are established when the goods arrive (but not when they leave). See also A, C, E.

DAF

Delivered At Frontier

DC

Distribution Center. Also RDC, NDC, EDC, IDC.

DCC

Dedicated Contract Carriage: dedicated contract transport service.

DCM

Distribution Channel Management: strategic management of direct and indirect supply channels.

DDE

Direct Data Entry

DDP

Delivery with Duty Paid: see also "DDU.”

DDR

Driver's Daily Report

DDU

Delivery with Duty Unpaid: see also "DDP.”

DEQ

Delivery Ex-Quay

DES

Delivery Ex-Ship

DI

Direct Input

DIY

Do-it-Yourself: home-improvement merchandise.

DM

Depot Manager or "Depot Maintenance."

DOA

Dead On Arrival: imperfect delivery.

DOG

Daily Order Generation

DOT

US Department of Transportation (e.g. US): full title in UK is "Department of the Environment, Transport and the Regions" (DETR).

DPO

Documentary Proof of Origin

DRP

Distribution Requirements Planning: sophisticated planning technique where consumer demand sets inventory levels. See also MRP.

DSD

Direct to Store Delivery: a retail delivery which has not passed through an RDC.

DTD

Door-to-Door delivery service.

DUP

Duty Unpaid

DWT

Dead Weight Tonnage: ship's cargo capacity.

E

E-Type Warehouse: A public Customs Warehouse (i.e. where goods are not subject to excise duty) where trader and trader's system are authorized for warehousing, with goods stored at notified storage facilities. See also A, C, D.

E&IC

Excise & Inland Customs

EAI

Enterprise Application Integration

EAN

European Article Numbering: bar code system used primarily in the retail industry and controlled by the European Article Numbering Association.

EAS

Electronic Article Surveillance: popular item security system used by retailers, based on magnetic tags.

eBPO

Electronic Business Process Optimization

ECA

Electronic Commerce Association

ECR

Efficient Consumer Response: logistics discipline involving the synchronization of suppliers' and retailers' supply chains to reduce stocks. If stocks are cut then supply chains must be able to respond more efficiently to changes in consumer demand - i.e. they must make an "efficient consumer response.” (See also AR, CR, ER, QR, etc.)

ECU

European Currency Unit: early name for the Euro.

EDC

European Distribution Centre: see also RDC, NDC, IDC. Also "Electronic Data Capture.”

EDI

Electronic Data Interchange: electronic transfer of data - especially sales volumes, stocks, orders, etc. See also FEDI, TEDIS.

EDIFACT

Electronic Data Interchange for Administration, Commerce & Transport: a UN initiative.

EFT

Electronic Funds Transfer

EFTPoS

Electronic Fund Transfer Point of Sale: EPoS for financial data.

EFR

Efficient Foodservice Response: ECR for the catering trade.

EHS

Electronic Home Shopping: shopping via the Internet.

ELC

Export Letter of Credit: see also L/C, ILC.

EOQ

Economic Order Quantity

EPoS

Electronic Point of Sale: system for capturing sales data at the checkout.

EPS

Earnings Per Share

EPU

Entry Processing Unit

ER

Efficient Replenishment or Effective Replenishment: a facet of ECR.

ERP

Enterprise Resource Planning: integration of technology to run all manufacturing and related processes across an entire enterprise. Also "Electronic Road Pricing."

ERTS

Enhanced Remote Transit Shed

ESP

Events Stock Planning: planning technique for those without Extra Sensory Perception.

ETA

Estimated Time of Arrival

EU

European Union: a group of 15 European countries (member states), including the UK, which are working towards a system of ever-closer union. The EU's population is about 370 million. See also EFTA.

EUL

Efficient Unit Loads

EV

Electric Vehicle

EVA

Economic Value Added

4PL

Fourth-Party Logistics Provider. A company that coordinates the activity of one or more 3PL’s on behalf of a customer.

FAK

Freight All Kinds

FAS

Free Alongside: price includes delivery of goods alongside ship at port of export. See also FOB. Also "Flexible Accounting System.”

FB

Freight Bill

FBO

Fixed-Base Operator

FC&S

Free of Capture & Seizure: clause which excludes war risks from a marine insurance policy.

FCI

Freight Carriage & Insurance: price includes transport and insurance.

FCL

Full Container Load

FCP

Freight Carriage Paid

FCR

Forwarders' Certificate of Receipt: negotiable banking document.

FEDI

Financial Electronic Data Interchange. See also EDI.

FEU

Forty-Foot Equivalent Unit: a standard measure for containers (see also TEU).

FF

Freight Forwarder

FFS

Finite Forward Scheduling: manufacturers' scheduling approach which assumes there is a finite production capacity (c.f. the "infinite" capacity assumptions of MRP II planning).

FID

Foreign Income Dividend

FIEO

Federation of Indian Export Organisations

FIFO

First In First Out: warehousing term, meaning that the oldest inventory (first in) is the first to be used (first out). See also LIFO.

FLT

Fork Lift Truck

FMC

Fully Mission Capable: a system that works. (See also NMC.)

FMCG

Fast Moving Consumer Goods: i.e. food, drink, pharmaceuticals, household products, etc.

FMI

Food Marketing Institute: US food industry trade association.

FOB

Free On Board: point during transportation where title, transport costs, risk, etc. transfer from seller to another party (e.g. FOB Truck, FOB Vessel, FOB Warehouse). See also FAS, FOR, FOT. Also "Freight On Board.”

FOC

Free of Charge

FOR

Free On Rail: point during transportation where title, transport costs, risk, etc. transfer from seller to another party (see also FOB, FOT).

FOT

Free On Truck: point during transportation where title, transport costs, risk, etc. transfer from seller to another party (see also FOB, FOR).

fpm

feet per minute

FSD

Final Supplementary Declaration: Customs term. Also "Full Scale Development.”

FSDC

Full Service Distribution Company

FSR

Field Stock Room: small regional storage area for particularly quick response logistics (e.g. two hours for computer spares).

FSTL

Full Service Truck Lease: commercial vehicle lease, including servicing, etc.

FTZ

Foreign Trade Zone

FUF

First Updated Forecast

GATT

General Agreement on Tariffs & Trade

GAWR

Gross Axle Weight Rating: manufacturer's rating of the maximum load that an axle can support.

GCW

Gross Combined Weight: total weight of a loaded drawbar vehicle.

GFA

Global Freight Agreement

GKN

A pallet.

GOH

Garments on Hanger

GLN

Global Location Number

GM

General Maintenance: routine or scheduled maintenance (see also IM, OM). Also "General Manager."

GMA

Grocery Manufacturers of America: US food industry trade association.

GPS

Global Positioning System: satellite based location system, used in vehicle positioning.

GRN

Goods Returned Note or Goods Received Note

GSP

Generalized System of Preferences: certificate from HM Customs allowing reduced rate of duty on a UK import.

GST

General Systems Theory: the common basic features of all social, organic and mechanical systems.

GTW

Gross Tare Weight: see also TW and GVW.

GVW

Gross Vehicle Weight: maximum rated weight of a truck, including its cargo. See also TW.

H&L

Home & Leisure merchandise.

H&R

Hire and Reward: e.g. the third-party road haulage sector (contrast with OAO).

H&S

Health & Safety. Also HSE: Health & Safety Executive.

HA

Highways Agency: UK government agency responsible for trunk roads and motorways.

HCI

Human-Computer Interface

HGV

Heavy Goods Vehicle: a truck. See also LGV.

HHT

Hand Held Terminal: bar-code scanner or other portable data input device.

HLOP

High Level Order Picker: see also LLOP, ROLLOP.

hp

Horsepower: unit of power (see also bhp). Also "Hire Purchase."

HPT

Hand Pallet Truck

IATA

International Air Transport Association

IBC

Intermediate Bulk Containers

ICC

Interstate Commerce Commission (USA)

ICD

Inland Clearance Depot

ICHCA

International Cargo Handling Co-ordination Association: UK-based international trade association.

IDC

International Distribution Center. Also RDC, NDC, EDC.

IES

Import-Export System: see also CHIEF, MSS.

IFWLA

International Federation of Warehousing Logistics Associations.

IGD

Institute of Grocery Distribution (UK)

IHT

Institution of Highways and Transportation: UK-based trade association.

IIP

Investors In People

IL

Integrated Logistics

ILC

Irrevocable Letter of Credit: see also L/C, ELC.

ILS

Integrated Logistics Support

IM

Intermediate Maintenance: specialized maintenance (see also GM, OM).

IMDG

Regulations for international movement of hazardous goods by sea. See also ADR, RID.

IMS

Inventory Management System: see WMS. Also "Institute of Management Services" (UK).

INTRA

A system for collecting EU internal trade statistics.

IPE

Industrial Plant & Equipment

IPR

Inward Processing Relief: Customs term (see also OPR). Also "In Process Review.”

IRD

Inland Rail Depot

IS

Information System

ISDN

Integrated Services Digital Network: standard medium for transmitting voice, video and data over networks.

ISO

International Standards Organization. Geneva-based standards organization, represented in the UK by the BSI and in the USA by ANSI. Also "ISO container" (a standard stackable container) and, for example, ISO9000 (a quality standard).

IT

Information Technology: computer hardware, software, the Internet, etc. Also Industrial Tribunal.

ITP

International Trade Prototype: proposal for seamless movement of goods between exporters and importers across borders, involving links between different customs agencies.

ITS

Intelligent Transportation System: combination of technologies designed to increase efficiency across a variety of transport modes. See also IVHS.

ITT

Invitation to Tender

ITV

In-Transit Visibility: tracking system.

IVHS

Intelligent Vehicle Handling System: combination of technologies designed to make road transport more efficient. See also ITS.

IWLA

International Warehouse Logistics Association. The single, unified voice of the world warehouse logistics industry, representing 3PLs and corporate logistics operations, as well as suppliers to the industry, educators, students, etc. A web-based, market-driven organization offering a unique blend of essential services to warehouse logistics companies worldwide. Please bookmark the current site (www.iwla.com) for future reference.

JCCC

Joint Customs Consultative Committee

JIC

Join Industry Group, US based customs organization

JIT

Just in Time: logistics discipline requiring increased frequency and regularity of deliveries to reduce stocks in the supply chain. Frequently used in manufacturing to cut or even eliminate component stocks. See also MRP.

JTL

Just Too Late: The result of JIT without JIC!

kph

kilometers per hour

KPI

Key Performance Indicator

LA

Local Authority

LAN

Local Area Network: network with a geographical span under a mile (see also WAN).

L&D

Loss and Damage

L/C

Letter of Credit. Also ELC, ILC.

LCC

Life Cycle Costs: used in evaluating the real cost of physical resources, including environmental costs (e.g. recycling).

LCL

Less than Container Load: container grouping. Also "Less than Carload": a rail freight term.

LCO

Local Control Office: usually an E&IC office.

LCV

Long Combination Vehicle: a very long commercial vehicle rig (e.g. with twin or triple trailers).

LD

Logistics Demonstration

LDDC

Least Developed Developing Country

LEA

Logistics Evaluation Agency

LES

Logistics Execution Systems

LGV

Light Goods Vehicle. See also "HGV.”

LIFO

Last In First Out: warehousing term, meaning that the most recently received (last in) items are the first to be used or sold (first out). See also FIFO.

LIS

Logistics Information System

LL

Lean Logistics: also L² - efficient logistics.

LLOP

Low Level Order Picker: see also HLOP, ROLLOP, etc.

LMS

Logistics Management Systems

LNG

Liquid Natural Gas: used as motor fuel (see also CNG, LPG). NB: LNG is more than twice as dense as CNG.

Lo/Lo

Lift-on/Lift-off: container transshipment system. See also Ro/Ro.

LOB

Line of Business

LPG

Liquid Petroleum Gas: used as motor fuel (see also LNG, CNG).

LR

Load Range: tire rating classification based on a code letter (see also PR).

LRC

Learning Resource Center: workplace library/information center.

LRN

Logistics Research Network: a SIG within the IOL.

LSA

Logistics Support Analysis

LSP

Logistics Service Provider: logistics contractor

Ltd

Limited: limited liability company whose shares are not traded publicly (UK). See also "PLC.”

LTL

Less Than Truckload: part load.

LWB

Long Wheel-Base: large vehicle (see also SWB).

MBO

Management Buy Out.

MDP

Management Development Partnership

MHE

Mechanical Handling Equipment (see also FLT, HPT, PPT, HLOP, etc.)

MI

Market Investigation

MIS

Management Information System

MOA

Memorandum Of Agreement

MOAL

Management Of All Logistics: total supply chain management.

mpg

miles per gallon

mph

miles per hour

MPS

Master Production Scheduling

MPT

Manpower, Personnel and Training

MPV

Multi-Purpose Vehicle

MR

Materials Replenishment

MRO

Maintenance, Repair & Operations: supplies used in support of general operations and maintenance - e.g. spare parts and consumables.

MRP

Manufacturing Requirements Planning (aka "Manufacturing Resource Planning"): production-led planning technique seen as precursor to JIT. Now revived as MRP II. See also DRP.

MSS

Management Support System see also CHIEF, IES.

NABL

National Assessment Board for Logistics: UK assessment body for logistics qualifications (part of IOL). See also ECBL.

NAFTA

North American Free Trade Agreement

NCS

Nominated Carrier Scheme: retailer specifies which carrier(s) should be used by suppliers to transport merchandise into its distribution centers.

NCTS

New Community Transit System: customs proposal to enhance control and tracking of CT shipments. NCTS will link 22 EU, EFTA and Visigrad customs authorities into a network, with the primary intention of preventing fraud.

NDC

National Distribution Center: same as RDC, but with distribution on a national rather than regional basis. See also EDC, IDC.

NMC

Not Mission Capable: a system which doesn't work yet (see also FMC).

NOA

Notice of Arrival

NPI

New Product Introduction

NPSE

Non-Powered Support Equipment. See also PSE.

NRMCS

National Road Maintenance Condition Survey: On-going survey of condition of all road types (except motorways) in England & Wales.

NRP

Network Resource Planning

NRTF

National Road Traffic Forecasts

N/S

No Stock or Nil Stock

NTA

National Transportation Agency (USA). Also "National Transportation Act of 1987" (USA).

NTPSC

National Transportation Policy Study Commission (USA)

NVQ

National Vocational Qualification

NVOCC

Non-Vessel Operating Common Carrier: consolidator of small ocean shipments.

O

Operator: as in "O-License" - a license to operate commercial vehicles.

O&O

Operational & Organizational

OAO

Own Account Operator: e.g. the in-house road haulage sector (contrast with H&R - ).

OS&D

Order Short and/or Damaged: imperfect delivery.

OB

Open Book: contractor accounting system which is transparent to clients.

OC

Order Cycle: time and/or operations between order placement and final delivery.

OE

Order Entry. See also OP.

OEM

Original Equipment Manufacturer: a manufacturer that buys and incorporates another supplier's products into its own products.

OF

Order Fill: percentage of all orders fulfilled without relying on re-stocking.

OM

Organizational Maintenance: routine maintenance (see also GM, IM).

OOS

Out of Stock: avoidable condition.

OP

Order Processing. See also OE.

OPR

Outward Processing Relief: Customs term (see also IPR).

OPT

Optimized Production Technology

OSHA

Occupational Safety & Health Administration (USA)

OSTS

Order Status & Tracking System: state of the art order tracking and tracing, developed by International Supply Chain Ltd (ISC).

P&D

Pick-up & Delivery. See also P/D.

P&L

Profit & Loss

PB

Pick Bin. Also "piggyback" (see also TOFC).

PD

per diem: by the day.

P/D

Pick/Drop: e.g. a pick-up and drop-off station. See also P&D, S/R.

PDI

Pre-Delivery Inspection: manufacturer's inspection (and modification/enhancement as required) of new cars prior to delivery to customer or dealer.

PDM

Physical Distribution Management: aka logistics. Also "Product Development & Management.”

PE

Period Entry: Customs term.

PFC

Processing for Free Circulation: Customs term.

PHS

Packaging, Handling & Storage

PI

Perpetual Inventory

PLC

Public Limited Company: one of two types of limited liability company (see also "Ltd"), whose shares are traded on the London Stock Exchange. Also "Programmable Logic Controller.”

PLG

Private & Light Goods: vehicle tax class.

PLL

Prescribed Load List

PM10

Particulate Matter: airborne emissions of small particles from engines, tires and brakes. The subscript 10 refers to the most commonly used indicator, where a sampler collects particles of which 50% are smaller than 10µm. The resultant material is known as PM10.

PO

Purchase Order

POC

Point Of Contact

POD

Proof of Delivery

POL

Petroleum, Oil & Lubricants

POQ

Period Order Quantity

POS

Point of Sale: see also EPoS and EFTPoS.

PPM

Periodic Preventative Maintenance

PPP

Public-Private Partnership

PPT

Powered Pallet Truck

PR

Ply Rating: tire rating classification based on a code number (see also LR).

PS

Product Supply. Also "Postscript" and sometimes "Pieces.”

PSE

Powered Support Equipment. See also NPSE.

PSI

Pounds per Square Inch - measurement of pressure (e.g. tires).

PTO

Power Take-Off - usually a hydraulic pump connected to a vehicle's main engine, used to drive auxiliary equipment.

QFD

Quality Function Deployment: production technique focusing on improving quality and communication, to translate customer needs into effective processes and products (aka "House of Quality").

QR

Quick Response: collaborative effort by retailers and manufacturers to increase inventory velocity while matching supply to consumer demand. See also CR and AR.

QSHE

Quality, Safety, Health and Environment

R&M

Repair and Maintenance

RCCP

Rough Cut Capacity Planning: process of converting the master production schedule into requirements for key resources, often including personnel, machinery, warehouse space, suppliers' capabilities, and, in some cases, finance.

RDC

Regional Distribution Center: one of a network of large warehouses operated for a single retailer where merchandise is consolidated prior to delivery to its local stores. See also NDC, EDC, IDC.

RDI

Radio Data Interchange: see also RFDC.

RDR

Retail Delivery Record: paper-based delivery manifest.

RDT

Radio Data Terminal: portable terminal used for the real-time collection and transmission of inventory data by RFDC.

RF

Radio Frequency: see RFDC.

RFDC

Radio Frequency Data Communications: data communications technology that is rapidly becoming the standard for real-time inventory control.

RFI

Request For Information: precursor to an RFP.

RFID

Radio Frequency Identification Data: electronic tags which replace conventional barcodes.

RFP

Request For Proposal: document that invites bids or quotations from suppliers.

RFQ

Request For Quote: see RFP.

RGS

Railway Group Standards: technical standards for the design, construction and maintenance of railway stock (see also PO/CL).

RH&D

Receipt, Handling and Dispatch

RID

Regulations for international movement of hazardous goods by rail. See also ADR, IMDG.

RL

Reverse Logistics: recycling and disposal.

RMS

Retail Management Systems

ROI

Return on Investment

ROLLOP

Rider-Operated Low-Level Order Picking truck: see also LLOP.

ROP

Re-Order Point

Ro/Ro

Roll-on/Roll-off: drive on ferry service for accompanied trailers. See also Lo/Lo.

RP

Requirements Planning: an alternative type of supply-driven logistics control technique to JIT (). See also DRP.

RPM

Revolutions Per Minute - measure of the speed of an engine.

RTP

Returnable Transit Packaging: re-usable transit systems - typically tote boxes, set hangers and roll cages (see also DRL).

SAD

Single Administrative Document: usually Customs form C88 (frontier declaration).

SAE

Society of Automotive Engineers

SBO

Sales-Based Ordering

SBOL

Straight Bill of Lading

SCADA

Supervisory Control And Data Acquisition

SCI

Supply Chain Integration: supply chain elements working together for maximum efficiency.

SCM

Supply Chain Management.

SD

Supplementary Declaration: Customs term.

SDC

Sample Data Collection

SDI

Supplementary Declaration Import

SDR

UN currency basket, used for CMR liability limit, for example.

SDW

Supplementary Declaration Warehouse

SEA

Single European Authorization: Customs term.

SED

Shipper's Export Declaration

Set

Unit in which hanging garments are transported.

SFD

Simplified Frontier Declaration

SITC

Standard International Trade Classification: numerical classification system for commodities (UN).

SKD

Semi Knock-Down: e.g. of vehicles. See also CKD.

SKU

Stock Keeping Unit: individual stock item.

SL&C

Shipper's Load and Count

SME

Small to Medium Enterprise.

SMG

Slow Moving Goods: Can also refer to a distribution center for such merchandise.

SPIC

Simplified Procedure for Import Clearance

S/R

Storage/Retrieval: see also P/D.

SRN

Stillage Returned Note

STSG

Scottish Transport Studies Group

SUF

Second Updated Forecast

SVC

Satellite Vehicle Communications: on-board computers, GPS, satellite communications, etc.

SWB

Short Wheel-Base: small van or truck (see also LWB).

SWIFT

Society for Worldwide Interbank Financial Telecommunications

3PL

Third-Party Logistics Provider

T/S

Terms of Sale

TACA

Trans-Atlantic Conference Agreement

T&SO

Tariff & Statistical Office

TAG

Track Access Grant: revenue grants available in Great Britain to help meet rail track charges for track access, administered by the DETR's FGU (not available in Northern Ireland).

TBOL

Through Bill of Lading: see B/L.

TC

Traffic Commissioner

TCRM

Technology-enabled Customer Relationship Management: using information technology to improve customer retention in a variety of selling, marketing and servicing arenas. See also CRM.

TEDIS

Trade Electronic Data Interchange System: EU initiative to promote EDI usage.

TENs

Trans-European Networks: EU initiative to invest in improvements in transport, energy transport and telecommunications infrastructure across member states.

TERFs

Trans-European Railfreight Freeways (aka TERFFs): EU rail freight network. See also TENs.

TES

Technology-Enabled Selling: using information technology as an enabler in all types of selling.

TEU

Twenty-Foot Equivalent Unit: a standard measure for containers (see also FEU).

TI

Temporary Importation: Customs term.

tihi

Timarandum Height: i.e. "layers of" x height - a description of the configuration of cases on a pallet (a tihi of 8 x 10, means 8 cases per layer by 10 layers high - giving a total pallet quantity of 80 cases).

TIRRA

Trucking Industry Regulatory Reform Act (1994, USA)

TIS

Technical Interface Specification

TL

Truck Load

TM

Technical Manual. Also "Trade Mark."

TMS

Transport Management System

TOC

Train Operating Company: a private passenger or freight rail transport company. Also "Theory Of Constraints" - a management philosophy dealing with system constraints or bottlenecks. See also CCR.

TOFC

Trailer On a Flatcar: aka "piggyback.” See also COFC.

TOPS

Total Operations Processing System: UK rail freight tracking system.

TP

Transporter: usually a road-going car transporter.

TPL

Third Party Logistics: outsourced logistics.

TPP

Third-Party Provider: logistics contractor (see also LSP).

TQM

Total Quality Management: business management techniques designed to systematically reduce errors and raise service quality.

TURN

Trader Unique Reference Number: Customs term.

TW

Tare Weight: weight of truck or container without cargo (but including packing, etc.).

UCC

Uniform Code Council.

UCR

Unique Consignment Reference

UFCs

Urban Freight Centers: proposal to bring rail freight to the heart of towns and cities.

UIC

Union Internationale des Chemins de fer: international railways federation.

UIRR

International Union of Combined Road-Rail Transport Companies

ULSD

Ultra-Low Sulfur Diesel: low-emission vehicle fuel.

UPC

Unit Product Code: also "Universal Product Code."

URL

Uniform Resource Locator: universal naming system for internet documents.

URTU

United Road Transport Union

VADS

Value-Added Data Services. See also VAN.

VAN

Value Added Network: also "Value Added Network Services." See also VADS.

VAR

Value Added Reseller

VAT

Value Added Tax: a purchase tax - currently 17.5% on most goods in the UK.

VCA

Value Chain Analysis

VED

Vehicle Excise Duty: road fund/road tax.

WERC

Warehousing Education and Research Council. Professional Association.

VIES

VAT Information Exchange System: a system of administrative co-operation between European member states based on the computerized exchange of VAT registration data and data collected from VAT-registered exporters.

VIN

Vehicle Identification Number

VL

Virtual Logistics

VMI

Vendor-Managed Inventory: retailer sends stock information only to supplier; supplier calculates goods required and delivers to retailer. Similar to CR.

VMRS

Vehicle Maintenance Reporting Standards

WAN

Wide Area Network: network with a geographical spread of more than a mile - often comprising connected LANs.

WERC

Warehouse Education and Research Council. Trade association for warehousing professionals.

WIGIG

When It's Gone It's Gone: warehouse stock that's not due for replenishment.

WIM

Weigh In Motion: technology to determine vehicle weight without requiring the vehicle to be stationary.

WIP

Work In Progress

WMS

Warehouse Management System: software to manage inventories.

WRD

Warehouse Removal Declaration: Customs term.

WTD

Working Time Directive: EC Directive covering, inter alia, drivers' hours.

WWW

World Wide Web: the multi-media part of the internet you are using now.

X12

US EDI standards committee.

X.25

A communications standard.

X.400

An e-mail standard.

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