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The following are term definitions as published by the IWLA

A

A-Type Warehouse: A public customs warehouse (i.e. where goods are not subject to excise duty) in which anyone can store anything. See also C, D, E.

ABC

Activity- Based Costing : common accounting method used, for example, where there are a number of different clients in a shared warehouse. Also "ABC Analysis" or "ABC Classification": the classification of different stock items in a warehouse in accordance with their importance (e.g. individual sales volumes) - where Class A contains items with the highest volume and Class C the lowest (aka "Distribution by Value").

ABM

Activity-Based Management : application of ABC (Activity-Based Costing) to business performance.

ABP

Asset-Based Provider

ACR

All-Commodity Rate

ADP

Automatic Data Processing

ADR

Regulations for international movements of hazardous goods by road (see also IMDG, RID).

AEA

Association of European Airlines

AFH

Away From Home: FMCG-type products used away from home - e.g. those found in industrial, hotel or institutional applications.

AGV

Automated Guided Vehicle: also AGVS ("Automated Guided Vehicle System").

aka

also known as

ANA

Article Numbering Association: see also EAN.

ANSI

American National Standards Institute: US standards organization (see also BSI, ISO).

AOC

Agent of Change

APS

Advanced Planning & Scheduling: manufacturers' approach to planning and scheduling which deals directly with the constraints of production capacity and materials availability.

AQR

Any Quantity Rate: a fixed rate for transport, with no discount available for larger shipments.

AR

Automatic Replenishment: an extension of QR and CR where suppliers assume responsibility for retail inventories and replenishment (aka "Profile Replenishment").

ASN

Advanced Shipping Notification: electronic pre-notification of an upcoming shipment to the next stage in the supply chain.

ASP

Application Service Provider: application hosting and online network infrastructure for software vendors and end-users.

ASRS

Automated Storage and Retrieval System: automated warehousing.

ATA

Admission Temporaire: or temporary admission (Customs Warehousing term). Also "American Trucking Associations.”

ATS

Automatic Transportation System.

AVI

Automatic Vehicle Identification: applications of this new technology include detecting stolen vehicles and collecting tolls via electronic road pricing.

AVL

Automatic Vehicle Location: electronic location of vehicles using satellite or ground-based tracking. See also AVI, IVHS.

AWB

Air Way Bill

B2B

Business-to-Business

BACS

Bankers' Automated Clearing System

BAF

Bunker Adjustment Factor

BBC

Bumper to Back of Cab: distance between the front bumper of a commercial vehicle and the back of its cab.

BBP

Business-to-Business Procurement

bhp

brake horsepower: unit of engine power.

BI

Business Intelligence

B/L

Bill of Lading. Also: SBOL, TBOL.

BOL

Bill of Lading. Usually B/L.

BOM

Bill of Material

BPI

Business Process Improvement: business improvement practice using performance measurement to reduce or eliminate non-value added activities or costs, while at least maintaining quality, productivity, etc.

BPO

Business Process Optimization (see also eBPO)

BPR

Business Process Re-engineering

BWS

Beers, Wines and Spirits

C

C-Type Warehouse: A physical Customs Warehouse (i.e. where goods are not subject to excise duty) in which the warehouse keeper takes on full responsibility for the goods stored, or owns them. See also A, D, E.

C21

Customs Clearance Request using form C21.

C&F

Cost and Freight: price includes goods and transport.

CAD

Cash Against Documents or "Computer-Aided Design.”

CAF

Currency Adjustment Factor or "Cost And Freight"

CALS

CALS

Continuous Acquisition & Life-cycle Support: strategy for streamlining business processes information exchange within an organization (formerly known as "Computer-aided Acquisition and Logistics Support").

CAO

Computer-Assisted Ordering: computerized generation of store replenishment orders from POS, PI and shelf-stock data.

CAST-DPM

Computer-Aided Strategy and Tactics - Distribution Planning Model: proprietary software package designed to optimize vehicle fleets, depot locations, warehouse layouts, etc.

CBD

Cash Before Delivery

CC

Cubic Centimeters (e.g. engine size). Or "Cubic Capacity" (e.g. volume of truck body). Also "Carbon Copy.”

CCR

Capacity Constraining Resource: a bottleneck.

CCTV

Closed Circuit Television: often used in security.

CDG

Carriage of Dangerous Goods: usually expressed as either "CDG Road" or "CDG Rail.”

CDL

Commercial Driving License

CFBR

Customs Freight Business Review

CFCs

Chlorofluorocarbons: range of chemicals at one time widely used in packaging, propellants and refrigerants but now believed to be responsible for the destruction of ozone in the upper atmosphere and consequently global warming.

CFD

Continuous Flow Distribution

CFR

Cost and Freight: also "CAF."

CFSP

Customs Freight Simplified Procedures: rapid release of imports by customs via EDI.

CFT

Cross-Functional Team: a multi-skilled team.

CHIEF

Customs Handling of Import & Export Freight. See also IES and MSS.

CIE

Customs Input of Entries

CIES

The Food Business Forum (Paris)

CIF

Cost, Insurance & Freight: i.e. price includes cost (of goods), insurance and transport.

CIM

International convention on the movement of freight by rail.

CKD

Complete Knock-Down: e.g. deconstruction of vehicles (etc.) for subsequent re-assembly at destination. See also SKD.

CL

Carload: a rail freight term.

CLM

Council of Logistics Management.

CLO

Chief Logistics Officer

CLR

Competitive Line Rate: a rail freight term.

CMR

International convention for the carriage of goods by road.

CNG

Compressed Natural Gas: used as motor fuel (see also LNG, LPG).

COA

Cab Over Engine: truck design where cab unit is positioned directly over the engine.

COD

Cash On Delivery: see also CWO.

COFC

Container On a Flatcar: see also TOFC.

COGSA

Carriage of Goods by Sea Act (USA).

COO

Chief Operating Officer: see also CEO.

CofI

Certificate of Inspection

CofM

Certificate of Manufacture. Also COM.

CofO

Certificate of Origin

CofS

Certificate of Shipment

COM

Certificate of Manufacture. Also CofM.

CPC

Certificate of Professional Competence: a professional standard for UK road haulage operators, administered by the DETR. Also "Customs Procedure Code.”

CPFR

Collaborative Planning, Forecasting & Replenishment

CPG

Consumer Packaged Goods: see also FMCG.

CPT

Carriage Paid To

CR

Continuous Replenishment: a modification of QR which eliminates the need for replenishment orders individual customer's purchases trigger manufacturing and distribution. See also AR and VMI.

CRM

Customer Relationship Management: management concept founded on the discovery that a 5% increase in customer retention can increase a company's profitability by 25—125%.

CRP

Capacity Requirements Planning: the process of establishing, measuring and adjusting limits or levels of capacity - e.g. to determine the human and machine resources required for production.

CRT

Continuously Regenerating Trap: vehicle exhaust system claimed to substantially reduce potentially harmful emissions when used with ULSD.

CS

Customer Service

CSRGT

Continuing Survey of Road Goods Transport: UK government survey.

CT

Channel Tunnel: the 22-mile rail tunnel linking the UK and France.

CUSDEC

Customs Declaration message.

CUSRES

Customs Response message.

CV

Commercial Vehicle: a truck.

CVO

Commercial Vehicle Operations

CWO

Cash With Order: see also COD.

D

D-Type Warehouse: A Customs Warehouse (i.e. where goods are not subject to excise duty) where the value, nature and quantity of goods stored are established when the goods arrive (but not when they leave). See also A, C, E.

DAF

Delivered At Frontier

DC

Distribution Center. Also RDC, NDC, EDC, IDC.

DCC

Dedicated Contract Carriage: dedicated contract transport service.

DCM

Distribution Channel Management: strategic management of direct and indirect supply channels.

DDE

Direct Data Entry

DDP

Delivery with Duty Paid: see also "DDU.”

DDR

Driver's Daily Report

DDU

Delivery with Duty Unpaid: see also "DDP.”

DEQ

Delivery Ex-Quay

DES

Delivery Ex-Ship

DI

Direct Input

DIY

Do-it-Yourself: home-improvement merchandise.

DM

Depot Manager or "Depot Maintenance."

DOA

Dead On Arrival: imperfect delivery.

DOG

Daily Order Generation

DOT

US Department of Transportation (e.g. US): full title in UK is "Department of the Environment, Transport and the Regions" (DETR).

DPO

Documentary Proof of Origin

DRP

Distribution Requirements Planning: sophisticated planning technique where consumer demand sets inventory levels. See also MRP.

DSD

Direct to Store Delivery: a retail delivery which has not passed through an RDC.

DTD

Door-to-Door delivery service.

DUP

Duty Unpaid

DWT

Dead Weight Tonnage: ship's cargo capacity.

E

E-Type Warehouse: A public Customs Warehouse (i.e. where goods are not subject to excise duty) where trader and trader's system are authorized for warehousing, with goods stored at notified storage facilities. See also A, C, D.

E&IC

Excise & Inland Customs

EAI

Enterprise Application Integration

EAN

European Article Numbering: bar code system used primarily in the retail industry and controlled by the European Article Numbering Association.

EAS